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Performance Consulting

PRODUCTS & SERVICES > Performance Consulting

Our Services

PDL helps clients expand their internal consulting capability by providing performance training and mentoring to client staff in Training, Organization Development, Organization Effectiveness, Human Resources, Process Improvement, Quality and Six Sigma functions.

Consulting 

PDL provides consulting support for any of the following:

Workshops 

We offer a series of workshops aimed at performance improvers taught by our most experienced consultants. Participants learn our straight forward and time-tested methodologies through case studies, hand-on application and hearing the real world trials and successes of our own consultant instructors. 

Our workshops are offered publicly as well as on an in-house basis. We can also customize a workshop to meet your specific performance consulting needs. 

Learn more about our workshops>

Our Experience

The genesis of our performance consulting practice is found in the pioneering work done by Geary Rummler and Dale Brethower at the University of Michigan in the 1960’s. The first Performance Consulting Department was formed by Ed Feeney at Emery Freight who was a graduate of the earliest version of our Serious Performance Consulting workshop taught by Geary and Dale at Michigan. In the 1970’s Rummler developed the consulting methodology and toolset for Xerox. In 1982, Rummler built the first management system for a Performance Consulting function at Motorola. Geary’s latest book, Serious Performance Consulting According to Rummler, documents our state of the art approach to performance consulting. Today, Dr. Rummler and the PDL partners continue to refine the models and develop practical tools for the performance consultant.

Contact us to learn more about what our Performance Consulting Practice can do for you.


Design of Performance Consulting Department and Management System

Complete design for organizations that provide internal consulting services, including definition of mission, goals, strategies, processes, roles and jobs, and management system:

  • Effective performance consulting service

Needs addressed include:

  • Organization wants a performance consulting service
  • Competition or confusion among staff groups that provide improvement services
  • Uneven results from existing performance consulting

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Design of a Results-Focused Training Department

Complete design for organizations that provide training and development services, including definition of mission, goals, strategies, processes, roles and jobs, and management system:

  • Effective training service

Needs addressed include:

  • Organization wants a training & development service
  • Uneven results from existing training services

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Mentoring/Coaching to Internal Performance Consultants

Experience-based advice for success to novice or experienced internal consultants:

  • More successful consultants and better results from their efforts

Needs addressed include:

  • Inexperienced internal consultants
  • Lack of a model for success for internal consulting

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Transition from “Training Shop” to Performance Consulting

Proven transition for organizations that want a focus on performance and results and less on training activity:

  • More results

Needs addressed include:

  • A vision of transforming the training organization not implemented
  • Stumbles along the way in transformation already underway

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Leadership of Demonstration Performance Improvement Projects

PDL leads by example with an internal improvement team that acts as participants and assistants while learning:

  • More effective improvement project leaders

Needs addressed include:

  • Stalled or ineffective improvement projects
  • Complaints about team leadership
  • Uncertainty about leadership role
  • No prior success model

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